Terms of Service.

1. Who we are; acceptance of these terms

AI Filmmaker Index ("the Service," "we," "us") is operated by NLB Merch LLC, doing business as AI Filmmaker Index. By accessing aifilmmakerindex.com, creating an account, submitting a listing, posting a brief, or contacting anyone through the Service, you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the Service.

2. What the Service is (and is not)

The Service is a curated directory that helps filmmakers, studios, and agencies ("Filmmakers") be discovered by people seeking creative services ("Clients"). We list, organize, and display information — that is all.

We are not a party to any agreement, engagement, negotiation, payment, or dispute between Filmmakers and Clients. We do not vet, supervise, guarantee, or insure any work, deliverable, payment, or person. Any engagement you enter through contacts made on the Service is solely between you and the other party, at your own risk.

We do not run background, identity, credit, or reference checks, and reviewing a listing for quality is not verification of the person behind it. You alone are responsible for confirming who you are dealing with, their rights to the work they show, and their ability to pay or deliver, and for your own contracts, invoices, taxes, permits, and insurance.

We never process, hold, or transmit payment for work between users, and we will never ask you to send money to anyone. Any payment you make or accept for an engagement is made directly between you and the other party, outside the Service. Anyone asking you to pay a fee to apply, unlock work, or release funds is not acting for us; report them to support@aifilmmakerindex.com.

3. Accounts and eligibility

You must be at least 18 years old to create an account or be listed. You are responsible for the accuracy of the information you provide, for maintaining the security of your account, and for all activity under it.

4. Where the Service is available

We offer the Service only to people and businesses located in the countries we choose to support, which we may add or remove at any time at our sole discretion. Outside those countries you may browse public pages, but you may not create a listing, post a brief, or message other users. You agree not to use a VPN, proxy, or any other means to misrepresent your location or business base to reach features that are not offered where you are; doing so is grounds for immediate removal.

5. Listings, curation, and removal

The Index is curated. We review submissions and accept, decline, edit placement of, or remove any listing at any time, at our sole discretion, with or without reason or notice. A listing (free or paid) is not an endorsement, and inclusion is not a right. Declining or removing a listing is not a statement about anyone’s talent or worth — curation is about fit and signal for the directory as a whole.

6. Your content

You retain ownership of the content you submit (bios, taglines, images, and links to video work). By submitting it, you grant us a worldwide, non-exclusive, royalty-free license to host, display, reproduce, and promote that content in connection with operating and marketing the Service.

You represent and warrant that you own or have all necessary rights to everything you submit; that your content does not infringe any third party’s intellectual property, privacy, or publicity rights; and that any work you present as yours is genuinely yours. You are solely responsible for your content. We host links and embeds; the underlying videos remain on their platforms (YouTube, Vimeo, etc.) under those platforms’ terms.

7. Acceptable use

You agree not to: misrepresent your identity or work; scrape, harvest, or bulk-export the directory; spam Filmmakers or Clients through our contact tools; upload malicious code; interfere with the Service’s operation; or use the Service for any unlawful purpose. We may suspend or terminate accounts that violate these rules.

8. Paid services

AUTOMATIC RENEWAL. Pro ($19/month) and Featured ($79/month) are subscriptions. By subscribing you authorize us, through our payment processor Stripe, to charge your payment method the stated amount every month on the anniversary of your purchase, automatically and without further notice, until you cancel.

HOW TO CANCEL. You may cancel at any time by emailing support@aifilmmakerindex.com from the address on your subscription, or from your dashboard in one click. We act on cancellation requests within one business day. Cancellation takes effect at the end of the billing period you have already paid for; you keep access until then and are not charged again. We do not require you to call anyone or complete any additional steps beyond those needed to subscribe.

REFUNDS AND PRICE CHANGES. Except where required by law, payments are non-refundable, including for partial periods. If we change subscription pricing, we will give you at least 30 days notice by email before the new price applies to you, and you may cancel before it takes effect. Paid placement affects visibility only; it does not exempt anyone from curation or these terms.

9. Copyright complaints (DMCA)

We respect intellectual property rights and respond to valid takedown notices under the Digital Millennium Copyright Act. If you believe content on the Service infringes your copyright, send a notice containing: (1) identification of the copyrighted work; (2) identification and location (URL) of the allegedly infringing material; (3) your contact information; (4) a statement of good-faith belief that the use is unauthorized; (5) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the owner or authorized to act for the owner; and (6) your physical or electronic signature.

Send DMCA notices to our designated agent: legal@aifilmmakerindex.com. We will remove or disable access to material identified in valid notices promptly. REPEAT INFRINGER POLICY: we maintain a log of substantiated notices, and an account that is the subject of three (3) substantiated infringement notices within any twelve (12) month period will be terminated. If you believe material was removed in error, you may send a counter-notification to legal@aifilmmakerindex.com identifying the material, its former location, and a statement under penalty of perjury that removal resulted from mistake or misidentification; we will forward it to the complaining party and may restore the material after ten (10) business days unless they notify us of legal action.

10. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR AVAILABILITY. WE DO NOT WARRANT THAT ANY LISTING IS ACCURATE, THAT ANY FILMMAKER OR CLIENT IS WHO THEY CLAIM TO BE, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NLB MERCH LLC AND ITS MEMBERS, OFFICERS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THE SERVICE OR ANY ENGAGEMENT FORMED THROUGH IT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100) OR (B) THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

12. Indemnification

You agree to defend, indemnify, and hold harmless NLB Merch LLC and its members, officers, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) content you submit to the Service; (b) your use of the Service; (c) your violation of these terms; (d) your violation of any third party’s rights, including intellectual property rights; or (e) any engagement, agreement, or dispute between you and any other user of the Service.

13. Release

Because we are not a party to dealings between users, you release NLB Merch LLC and its members, officers, and agents from all claims, demands, and damages of every kind, known and unknown, arising out of or connected with any dispute between you and another user or any third party you met through the Service, including non-payment, non-delivery, fraud, misrepresentation, and infringement. If you are a California resident, you waive California Civil Code section 1542, which says: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party." You waive any similar law of any other jurisdiction.

14. Termination

You may delete your account at any time by emailing legal@aifilmmakerindex.com. We may suspend or terminate your account or listing at any time, at our sole discretion. The sections on your content, paid services already charged, disclaimers, limitation of liability, indemnification, release, and disputes survive termination.

15. Disputes, arbitration, and governing law

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS. Before filing any claim, you agree to email legal@aifilmmakerindex.com describing it and to try in good faith to resolve it with us for at least thirty (30) days.

BINDING ARBITRATION. Any dispute, claim, or controversy arising out of or relating to these terms or the Service that is not resolved informally will be settled by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules (or its Commercial Arbitration Rules if you use the Service for a business), before a single arbitrator, conducted online or by phone where possible. Judgment on the award may be entered in any court with jurisdiction. Either party may instead bring an individual claim in small claims court if it qualifies. This agreement is governed by the Federal Arbitration Act.

CLASS ACTION WAIVER. You and we each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims or award relief to anyone other than the individual party.

OPT-OUT. You may opt out of arbitration and the class action waiver by emailing legal@aifilmmakerindex.com within thirty (30) days of first accepting these terms, with your name, account email, and a clear statement that you opt out.

TIME LIMIT. Any claim must be brought within one (1) year after it arises, or it is permanently barred, to the extent the law allows.

GOVERNING LAW AND VENUE. These terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules. If arbitration does not apply or is found unenforceable, any dispute shall be brought exclusively in the state or federal courts located in the State of Delaware, and you consent to their jurisdiction and venue. If any part of this section is found unenforceable, the rest remains in effect, except that if the class action waiver is found unenforceable for a claim, that claim shall proceed in court and not in arbitration.

16. Changes; contact

We may update these terms from time to time; the "Last updated" date above reflects the current version, and continued use of the Service after changes constitutes acceptance. Questions: legal@aifilmmakerindex.com.